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🤔 FAQs

What is Jarvislabs.ai 1-click gpu cloud platform?

Jarvislabs.ai one click gpu cloud platform is designed to quickly spin a usable GPU docker with the most essential softwares preinstalled, so that you can focus on your deep learning needs. We have 2 simple aims - Improve affordability and ease of use.

How much time it takes to launch an instance?

It takes upto 30 seconds to launch a machine.

How to access the machines?

The machines can be accessed through Jupyter notebook by default. You can also SSH to the machine by adding your ssh keys in the API key setting. All the machines created post adding SSH keys will have ssh connection string and you can access it by right clicking on a running instance.

How to generate ssh key?

You can generate ssh key for your machine by using unix command as ssh-keygen. The generated ssh key will be saved in id_rsa.pub file in your root folder. You can display it using cat ~/.ssh/id_rsa.pub. Please copy and paste that string in Paste your SSH key box -> in API keys section listed under your profile icon.

How to copy data to the machine?

You can use SCP to copy files from your local to the remote machine.

scp -P portnumber /Users/<name>/Downloads/welcome.zip
root@ssh.jarvislabs.ai:/workspace/

How secure is my payment?

We use Stripe to handle our payments. Your credit card data is transferred securely using bank-level encryption protocols and is stored in the PCI-compliant server infrastructure of Stripe and never touches our servers.

Where are the servers located?

All the servers are managed in our dedicated datacenters in India.

How are the instances charged?

Instances are billed per-minute billing. An instance is charged for the total number of minutes it was used.

What happens to paused instances?

We persist your data. You are charged for the storage at $0.00014 for a GB per hour.

If it is 20 GB, then we charge a 0.0028$ for every hour. We retain the data as long as you have balance in your account.

What happens to running instances if my balance runs out?

When your balance runs out, your runnning instances get automatically paused.

What if my balance has gone negative?

We retain the data for 24 hours, post that it gets auto-deleted.

What is subscribe option in billing?

If your wallet balance goes under $5, you can opt for automatic recharges.

Is Mining bitcoin or any other cryptocurrency allowed?

JarvisCloud is meant to be used for Deep learning applications. Any kind of Cryptocurrency mining is not allowed on our platform.

Do you offer refunds?

JarvisLabs.ai doesn't provide refunds on the purchases made. If you have any genuine concerns please drop an email to hello@jarvislabs.ai.

Best to way to reach us?

You can drop an email to hello@jarvislabs.ai or chat using the chat option on our platform.